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URETHANE/RUBBER COATING SVC

GALLERY QUALITY CONTACT US

Specialty Roller and Machine, Inc. is committed to supplying superior quality parts!

Quality Policy

Specialty Roller and Machine Inc. will provide quality products and services which meet or exceed customer expectations within the scope of our QMS and ISO 9001:2015 standard and are committed to continuous improvement.

In 2019 we attained our ISO 9001:2015 certification from Dekra, a leading ISO accreditation body. The ISO 9001:2015-certified quality management system allows us to assure consistent quality and customer satisfaction.

A copy of our quality manual, procedures and forms can be available on request.

Quality, Mission, Vision and Core Values

1.1. Quality Policy

  • Specialty Roller and Machine Inc. will provide quality products and services which meet or exceed customer expectations within the scope of our QMS and ISO 9001:2015 standard and are committed to continuous improvement.

1.2. Mission

  • To perpetuate our business by being a leader in the manufacture of custom machined components and polyurethane coated roller industries. We will do this by providing total customer satisfaction, achieved by consistently supplying our customers with products and services that are manufactured to their specifications and that meet or exceed their expectation with respect to quality, delivery and price. We value long term business relationships and strive to satisfy our customers' needs today and in the future.
1.3. Vision
  • To become an industry leader by continuously improving the manufacturing process, containing or reducing production costs and maintaining a dependable, fail-safe quality system.
1.4. Core Values
  • Total commitment to quality and service

  • Have unfaltering customer satisfaction

  • Develop long-term partnerships with suppliers and customers

  • Provide competitive compensation and promote strong employee involvement

  • Invest in our employees future through training and development

  • Keep operations lean and efficient while maintaining a safe work environment

  • Provide a Safe Work Environment

  • Maximize Profits by continuous improvement with regards to lead-time reduction, set-up time reduction, inventory reduction and increased inventory turns, reduction in operating expenses via improved production efficiencies and maintaining a high level of quality


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